Needs-based Communication

NBC enables you to make clear requests to get the results you want, especially in tricky situations. It allows

you to communicate with increasing honesty and empathy to develop the genuine trust and understanding

needed to create and lead positive work environments.

Who for? Managers and leaders would like to further develop their communication and relationship building

skills.

By the end of this two-day NBC course, you will have an increasing ability to:

•  express yourself honestly, without insulting people!

•  transform blame and criticism into beneficial results

•  handle conflict with competence and confidence

•  create a quality of connection that builds relationships with colleagues and heals rifts

•  take effective action to meet everyone’s needs 

•  develop a greater sense of wellbeing

Examples of customised NBC courses, to meet particular needs:

•  Communication Breakdown and Conflict Resolution

•  Leadership and Team building

•  Enriching Parenting and Relationships

•  Giving and Receiving Feedback

•  Assertiveness Training

•  Anger management

•  Empathy for Inner Transformation

•  Mediation Investigations into People (bullying & harassment, grievance issues)

•  Group Facilitation